2 Kurosaka Lane
Lake George, New York 12845
Waterfront Hospitality Group is your one-stop shop to all activities in Lake George. We're home to our premier charter boats, The Horicon and the Adirondac, our restaurant The Lighthouse Grill, Parasailing Adventures, LG Waterfront Boat Rentals, and our Bungalows Motel.
Job Description
We are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will hire and train servers, bussers, and hosts/hostesses, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role. Weekends and holidays during the season required.
Duties and Responsibilities
Hire and train FOH staff
Set and maintain a shift schedule
Oversee day-to-day operations in the FOH
Ensure customer satisfaction by quickly fixing any issues
Facilitate quick and efficient communication between front and back-of-house (BOH)