3178 Lake Shore Drive
Lake George, ny 12845
Job Description
Job description
Job Title:
Housekeeper
Reports To:
Manager, Guest Service
Full / Part Time
Full
Salary / Hourly
Hourly
About Our Companies
The Inn at Erlowest is a lake-side, 10-suite, elegant Bed and Breakfast (www.theinnaterlowest.com)
Sun Castle Resort is a lake-side property with 34- townhouses and villas. Hourly and per unit positions are available. (www.suncastleresort.com)
Tea Island Resort is a lake-side property with 2 houses along with 15 additional units located 1-mile from the center of Lake George Village. (www.teaislandresort.com)
Marine Village Resort is a lake-side property with 100 rooms located in the heart of the village. (www.marinevillageresort.com)
Position Schedule
Scheduling flexibility is extended whenever possible to meet your needs.
Work Experience:
None required
Legally able to work in the United States
Working Conditions
Position requires property uniform (provided) and dress code at all times.
Supplies provided
Physical Requirements
Ability to lift packages of ~25 pounds.
Extensive standing and walking requirements.
Job Types: Full-time, Part-time
Salary: $14.00 - $16.00 per hour
Benefits:
Flexible schedule
Referral program
Schedule:
8 hour shift
Supplemental pay types:
Bonus pay
Tips
Work Location: One location
Job Description
Job description
Guest Service Representative/Front Desk
We are looking for energized individuals that enjoy helping our guests as the first point of contact and manage all aspects of their accommodation. As a Guest Service team member, your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service we would like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Skills
Prior work experience in hospitality is a plus
Possess a strong guest service attitude
Excellent communication skills
Energetic and excited to help our guests and the rest of the team
Job Types: Full-time, Part-time
Salary: $14.00 - $16.00 per hour
Schedule:
Day shift
Holidays
Monday to Friday
Night shift
Overtime
Weekend availability
COVID-19 considerations:
We follow the Lake George Regional Best Practices and are registered with NY State as a safety compliant business.
Application Question(s):
A variety of shifts are available (8am-4pm; 10am-6pm; 4pm-midnight). Are you able to work one of these shifts?
Education:
High school or equivalent (Preferred)
Experience:
Hotel Experience: 1 year (Required)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Work Location: One location